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The Web Check-in service is FREE and available from 48 hours until 3 hours before your scheduled flight departure.
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(*) Reservation number Tour Operator: not to type the letters on the number of reservations (example for reservation AL 123123 you have to type only numeric characters 123123) or if the file number shows the current year, the initials Tour Operators and the numeric characters you have to type everything (example for reservation 2015 TO 22555 you type 2015TO22555).
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Cancun, a city located in the state of Quintana Roo, overlooks the Caribbean Sea and is famous for its wonderful beaches, resorts and nightlife. It consists of two distinct areas: El Centro and the Zona Hotelera, directly overlooking the beaches and dotted with hotels, shops and restaurants. If you want to spend an unforgettable holiday, book one of our cheap flights to Cancun and enjoy a relaxing seaside stay. All of the cheap flight offers to Cancun are here on our website! Ready to set off?
All direct flights to Cancun will land at the international airport, 16 kilometres from the city. Getting to Cancun from the airport is quite easy, thanks to the variety of solutions available. These include taxis and private shuttles provided by the resorts. In any case, the best option is the convenient and cheap ADO company buses (direct buses leave every 30 minutes and tickets only cost 3.40 euros).
One of the most picturesque places in Cancun is Isla Mujeres, with particular reference to Punta Sur, an authentic paradise just a short distance from the city. It is a large cliff overlooking the sea, surrounded by rich vegetation and turquoise waters. Nature lovers must stop at the Nichupté Lagoon, which extends over almost 3,000 hectares and is home to mangrove forests and wild animals such as leopards, crocodiles and iguanas. History enthusiasts, on the other hand, must visit El Rey, an ancient Mayan city, and El Meco, an archaeological site dominated by Castillo, a completely intact step pyramid.
The beaches of the Hotelera area have nothing to envy in comparison to the most picturesque beaches of the Mexican Caribbean. The most popular are Playa Caracol and Playa Tortugas, both characterised by white sand. Playa Delfines and Playa Chac Mool the only beach to have a name in the Mayan language, are also wonderful options.
Cancun is a vibrant city that is full of life. The best restaurants include are the Bulldog Cafè, on Boulevard Kukulcan, also known as "the house of rock", Dady Rock, also on Boulevard Kukulcan, Dady'O, located in front of the Forum Mall, Glazz, in the Hotelera area, Karamba, right in the centre, and the many bars and pubs located in the Plaza de Toros.
In accordance with article 76- bis of the Mexican Federal Consumer Law, concerning relations between suppliers and consumers in transactions made through the use of electronic, optical or any other technology, you can find hereafter Neos physical address, telephone numbers and instructions to present claims or request clarifications.
Office: BLVD LUIS DONALDO COLOSIO Centralia Cancún Aeropuerto Business Park & Plaza LOCAL N.206
Email: customercare@neosair.it
Phone:+52 998 84160317
Please, click HERE. After submitting your complaint, the system will open the case number. Neos shall answer all passengers’ complaints within 30 days after the submission. NEOS COMPENSATION POLICY – MEXICO FLIGHTS