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You are trying to make a reservation for a child traveling alone. Neos offers the unaccompanied minor service at the cost of EUR 100 each way. It will be automatically add.
Starting from € {{off.MinFare | number: 2}}
CHAT ASSISTANCE The chat service “HAI BISOGNO DI AIUTO?! is available in the home-page of our website www.neosair.it; it is active from Monday to Friday, from 9am until 6pm. CHANGE DATE / NAME / DESTINATION In your private Area - section MY RESERVATION - if the fare purchased allows it, you can change the reservation’s date, destination / route, name up to 48 hours before the flight. The service may be subject to a fee depending on the fare rules indicated on your e-ticket. SPECIAL SERVICES / ASSISTANCE In your private Area - section MY RESERVATION - with reference to each existing reservation, up to 4 days before the flight you can add, where available, additional services previously not required: pets transportation, transportation of special luggage / sports equipment, special meals, requests for special boarding assistance. REQUESTS OF E-TICKETS DELIVERY / PROBLEMS relating to the online payment procedure / SENDING COPY OF A BANK TRANSFER Please send an email to tickets@neosair.it, specifying the reservation code (PNR) in the subject. SCHEDULE CHANGES / DEPARTURE TIME CONFIRMATION / FLIGHT CANCELLATION We invite you to review the flight schedules and any changes at least 48 hours before departure through the section of the website MY RESERVATION . You just have to insert the reservation code (PNR) and the surname of the passenger to view the reservation summary. REQUEST OF BOOKING CANCELLATION for one of the following reasons: - medical issues or other causes which prevent the passenger from travelling - schedule changes or route changes communicated by the carrier - voluntary cancellation in application of fare rules In case you need to cancel your reservation, we invite you to log into your Customer Service area and to enter a ticket for Neos Customercare through the online form available at this link www.neosair.it/en/customerservice CLAIMS AFTER THE FLIGHT For the Customercare and/or Lost & Found service (loss / damage of your baggage) it is necessary to open a complaint by logging into your Customer Service area and entering a claim ticket through the online form available at the following link www.neosair.it/en/customerservice ; entering a valid claim ticket into your private Customercare area, you will also be able to monitor the status of your complaint. NEOS VOUCHER: information for the use
