Welcome to the Neos travel agency area! You can use this Business-to-Business section to independently manage sales of our connections, thus joining of our sales network.
With Neos you are always headed in the right direction! Uncover all the possibilities and do not delay, sign up and start collaborating with us.
Activation of access codes
Neos provides Travel Agencies with the option to activate a dedicated code to gain quick and easy access to the booking system. By activating the "Neos" code, you will be able book flights on any of our network of routes and benefit from a special reserved commission. If you would like register, simply complete the online form that can be found at the following link: travel agencies. After which, you will be sent a collaboration agreement, which you need to sign and return by fax to 0331/232868. Upon activation, you will receive a confirmation email containing your access codes. The activation process will be considered final once we have received the duly signed agreement. If this requirement is not met, the code will be suspended.
BOOKINGS AND CHANGES
To book our flights on www.neosair.it, enter your access code in the user area and select the desired option from the menu.
CHANGING BOOKINGS
If permitted by the ticket class purchased, you may amend confirmed bookings. You may change the date, the route and the name of the passenger. Nevertheless, all changes are subject to availability and the payment of any applicable fees per individual passenger, as well as the difference in price between the original fare and the fare available at the time of the change. In general, when purchasing a flight, you can view the terms and conditions of the ticket class by clicking on the "i" symbol next to the fare in the flight selection. Furthermore, you should bear in mind that not all ticket classes allow variations. This depends on the fare purchased and the rules applied to the ticket class. Thus, it is highly recommended that you read the terms and conditions of the individual ticket class prior to purchase. All the above changes to bookings can be made up to and no later than 48 hours before the scheduled departure time of the flight. Please also note that if the price of the available ticket is lower than the original price, you will not be entitled to a refund for the remaining part.
Payments and commissions
Payments can be made by credit card or bank transfer within 24 hours of the start of the sale. If paying by bank transfer, proof of the payment must be sent by the specified due date tickets@neosair.it. Failure to send the proof of payment will result in the automatic cancellation of the sale. All payments must be made net of your commission.
Commissions
Each sale entered by a travel agency on www.neosair.it will entitle the agency to receive a commission, as set out in the agreement in place. The commission must be deducted by the agency at the time of payment of the sale and invoiced to: NEOS SPA - VIA DELLA CHIESA,68 - 21019 SOMMA LOMBARDO (VA) - ITALY - VAT NO. 08254440012.
Invoices must be sent as follows:
- • entities with Italian VAT number should submit invoices through the Italian invoice exchange platform (Sistema di Interscambio — SDI) using the code 75HCYT1 or to the certified email accounting@neosair.postecert.it
- • foreign entities should submit invoices to the email address utenti_accounting@neosair.it
foreign entities should submit invoices to the email address
utenti_accounting@neosair.it
Should you require any further administrative clarifications, please use the email address
utenti_contabilita@neosair.it.
TRAVELFUSION
Neos has a long-standing partnership with Travelfusion, a leader in Direct Connect travel distribution systems and the world's largest provider of travel technology and content and search solutions. In collaboration with Travelfusion and with the use of Travelfusion technologies, we are able to provide developers the opportunity to integrate directly with our content using a Direct Connect XML API.
Click here to register Travelfusion
